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Why Buy From JAPAN Discoveries?

Why Buy From JAPAN Discoveries?

About Us
JAPAN-Discoveries.com(JAPAN Discoveries) is an online store offering the Hottest, Jrock & Visual-kei merchandise from Japan since August 2005.
Our mission objective is to bring You a fresh shopping experience and to establish a mutually fruitful, long-term relationship with You. We offer reasonable prices to save You valuable time and energy versus that of overseas or auction based retailers. Our every action is guided by the basic principles of
(1) Friendly Customer Support, (2) Speedy Service, and (3) Description Accuracy.
Additionally, we offer special promotions such as Discount Coupons, Complementary Gifts, and so on. If You have any comments, ideas, constructive criticisms, or suggestions for new products, feel free to drop us a line; we love to hear from You!

About Our Web Site
Browse our lightning fast web site and feel the JAPAN Discoveries difference! Our web site is custom built and applies the latest methods and technologies to bring You a World Class shopping experience. We offer a wide range of web services and products for a highly interactive shopping and browsing experience.

Our Principles and Values

Principle #1: Friendly Customer Support
Our Customer Service Department answers all of our e-mails within as soon as possible(normally, within48hours). JAPAN Discoveries provides You with genuine peace of mind by offering services and support that are easy to use and just make sense. If You believe that Your item may be damaged or lost during shipment, JAPAN Discoveries offers shipping insurance to protect Your order.


Principle #2: Speedy Service
The moment You place Your order, we process it immediately for completion or shipment as soon as possible. Our local Japan Post Office and Fedex District Branch is mere 30minutes away from Chubu International Air port in Aichi pref. So Your order gets to You fast. Your order is very important to us and we work to ship Your order out immediately. Furthermore, we use durable packing materials, high-quality boxes to protect Your investment and insure a safe transit.


Principle #3: Description Accuracy
All items offered are in "Excellent Used" to " New " condition and are direct from the manufacturer. In the rare case of a defect in workmanship or condition, JAPAN Discoveries will clearly describe the condition the item is in and offer discounted pricing for such items. Shopping with JAPAN Discoveries eliminates 99.9% of the risk and doubt because we accurately describe all in-stock listings and quantities in detail. Before any item is shipped, it is double checked to insure that the condition is correct and everything described in the listing is included.


Real-Time Order Tracking
Tracking the status and progress of Your order is very easy and user-friendly. Upon placing Your order, You will receive an e-mail confirmation and a status update detailing the expected date for shipping, processed, shipped along with a Signature or Delivery Confirmation Number, EMS Tracking Number. E-mails pertaining to Your order are stored in the Order History for quick and easy reference. Click the "My Account" link at the top of the page to access Your Order History

Mass Order
Mass Order allows you place an order and add multiple items to your shopping cart in one click. To use, enter the desired quantity into each products "Add to cart" field on the product listing page. Next, click the "Add to Cart" button located on the page. You will then be redirected to the Shopping Cart page and you'll see the products and quantities you ordered!

More Information
For more information please review Shipping & Returns, How to Shop, Conditions of Use, Privacy Notice, and all their contents.



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