Why Buy From JAPAN
Discoveries?
About Us
JAPAN-Discoveries.com(JAPAN Discoveries) is an online store offering the
Hottest, Jrock & Visual-kei merchandise from Japan since August
2005.
Our mission objective is to bring You a fresh shopping experience and to
establish a mutually fruitful, long-term relationship with You. We offer
reasonable prices to save You valuable time and energy versus that of
overseas
or auction based retailers. Our every action is guided by the basic
principles
of
(1) Friendly Customer Support, (2) Speedy Service, and (3)
Description Accuracy.
Additionally, we offer special promotions such as Discount Coupons,
Complementary
Gifts, and so on. If You have any comments, ideas, constructive
criticisms,
or suggestions for new products, feel free to drop us a line; we love to
hear from You!
About
Our Web Site
Browse our lightning fast
web site and feel the JAPAN Discoveries difference!
Our web site is custom built and applies the latest methods and
technologies
to bring You a World Class shopping experience. We offer a wide range
of
web services and products for a highly interactive shopping and
browsing
experience.
Our
Principles and Values
Principle #1: Friendly
Customer Support
Our Customer Service Department answers all of our e-mails within as
soon
as possible(normally, within48hours). JAPAN Discoveries provides You
with
genuine peace of mind by offering services and support that are easy to
use and just make sense. If You believe that Your item may be damaged or
lost during shipment, JAPAN Discoveries offers shipping insurance to
protect
Your order.
Principle #2: Speedy
Service
The moment You place Your order, we process it immediately for
completion
or shipment as soon as possible. Our local Japan Post Office and Fedex
District Branch is mere 30minutes away from Chubu International Air port
in Aichi pref. So Your order gets to You fast. Your order is very
important
to us and we work to ship Your order out immediately. Furthermore, we
use
durable packing materials, high-quality boxes to protect Your investment
and insure a safe transit.
Principle #3:
Description Accuracy
All items offered are in "Excellent Used" to " New "
condition and are direct from the manufacturer. In the rare case of a
defect
in workmanship or condition, JAPAN Discoveries will clearly describe the
condition the item is in and offer discounted pricing for such items.
Shopping
with JAPAN Discoveries eliminates 99.9% of the risk and doubt because we
accurately describe all in-stock listings and quantities in detail.
Before
any item is shipped, it is double checked to insure that the condition
is correct and everything described in the listing is included.
Real-Time Order
Tracking
Tracking the status and progress of Your order is very easy and
user-friendly.
Upon placing Your order, You will receive an e-mail confirmation and a
status update detailing the expected date for shipping, processed,
shipped
along with a Signature or Delivery Confirmation Number, EMS Tracking
Number.
E-mails pertaining to Your order are stored in the Order History for
quick
and easy reference. Click the "My Account" link at the top of
the page to access Your Order History
Mass Order
Mass Order allows you place an order and add multiple items to your
shopping
cart in one click. To use, enter the desired quantity into each
products
"Add to cart" field on the product listing page. Next, click
the "Add to Cart" button located on the page. You will then be
redirected to the Shopping Cart page and you'll see the products and
quantities
you ordered!
More
Information
For more information
please review Shipping
& Returns, How to Shop, Conditions of Use, Privacy Notice, and all their contents.
